1. Overview
Autostrasse Car Sales Inc is dedicated to customer satisfaction with our Classic and Modern Cars. As part of this commitment, we offer a generous 30-day refund policy effective from the date you receive the vehicle.
2. Inspection Period
After receiving the vehicle, buyers are given a 30-day period to assess if the product suits their needs and expectations. It is important that during this period, the vehicle is not used for more than 1,500 miles as excessive use may impact the eligibility for a refund.
3. Return Conditions
- The vehicle must not exceed 200 miles of use during the inspection period.
- It should remain undamaged and maintained in accordance with the manufacturer’s guidelines.
4. Return Procedure
Should you choose to return the vehicle within the 30-day timeframe and under the aforementioned conditions, please reach out to our customer service at sales@autostrassecarsales.com or call +1 (631) 268-5165. We will arrange and handle the costs for the vehicle pickup from your location.
5. Refund Process
Upon receiving and inspecting the vehicle, we will initiate the refund. If all return conditions are adhered to, a full refund will be credited back to the original payment method within 24 hours after inspection.
6. Exclusions
Please note, our refund policy does not apply to damages resulting from improper use or from exceeding the 1,500 miles limit during the inspection period.
Autostrasse Car Sales Inc is committed to providing high-quality vehicle and values your trust. Our refund policy is designed to ensure a risk-free and gratifying shopping experience for all our customers.